Waterstone provides a unique portfolio of services to a variety of different companies within the luxury hospitality space including hotels, estates, villas, destination management companies and more. Our consultative approach results in a relationship centered on each client’s individual needs and goals. Our clients are not seen as part of a collection (though we derive great synergies from collective initiatives) but rather as a hospitality business with unique challenges. Our strength is matching our considerable capabilities and tools to address our clients’ needs. Some of these capabilities and tools are:

• An industrywide database of personal contacts built throughout a 20 year legacy of delivering excellence

• A robust sales calendar and promotional events schedule

• Offices covering the US, Canadian and UK markets

• A strong marketing communications platform

• Customized sales and marketing plans

• Access to top bookers in the luxury leisure, family travel, wellness, entertainment and event celebrations communities

• A range of consultancy services customized to each member

• Public Relations services to consumer and trade media

In summary, we possess the right contacts, the appropriate tools, the knowledge and the successful track record as it pertains to driving business from the luxury leisure market. We understand the complexities and specific buying characteristics of each subsegment. Ultimately, having the trust of the travel trade, built on years of delivering quality services, allows Waterstone to tap into an expanding luxury travel market.